Terms of Service Rednah

1. Overview

This website and online store are operated by Rednah. Throughout these Terms, “we”, “us”, and “our” refer to Rednah.

By visiting our website or purchasing something from us, you agree to be bound by these Terms of Service, including any additional terms and policies referenced on the site, such as our Refund Policy and Privacy Policy.

If you do not agree with these Terms, you may not use our website or services.

Our store is hosted by Shopify, which provides the e-commerce platform that allows us to sell our products and services.

2. Online store

By using our website, you confirm that you are at least the age of majority in your country, or that you have consent from a parent or legal guardian.

You may not use our products or services for any unlawful or unauthorized purpose. You may not violate any laws applicable in your jurisdiction while using our services.

You must not transmit any malicious code, viruses, or other harmful software.

In case of serious violations of these Terms, we may terminate or restrict your access to our services.

3. Prices, payments and orders

All prices on the website are listed in euros and include VAT, unless stated otherwise. We may update prices at any time.

Payment is processed through the payment methods shown at checkout. Your order is confirmed once payment is completed and you receive an order confirmation.

We reserve the right to refuse or cancel any order, for example in cases of suspected fraud, incorrect information, or other exceptional circumstances. In such cases, any payments already received will be refunded.

For more details about returns and refunds, please see our Refund Policy.

4. Products, availability and display

Our products are available exclusively online and may be offered in limited quantities.

We aim to display our products and colours as accurately as possible. However, colours you see on your screen may differ from the actual product due to screen settings.

We may modify, add or discontinue products at any time.

5. Shipping, delivery and returns

Orders are shipped to the address you provide at checkout. Any delivery times shown are estimates and not guaranteed.

Shipping costs and delivery information are shown during checkout and on our shipping information pages.

Returns are possible in accordance with our Refund Policy. Please note that, for hygiene reasons, opened or used hair dye products generally cannot be returned.

6. Use of the website

You agree not to use the website or its content to:

• engage in unlawful activities
• violate any laws or regulations
• infringe intellectual property rights
• harass, abuse, threaten or harm others
• spread spam or malicious software
• attempt to hack, disrupt, or interfere with the website or related systems

We may restrict or terminate your access if you violate these Terms.

7. Content, errors and changes

The information on our website is provided for general information purposes. While we aim for accuracy, content may be incomplete, outdated or contain errors.

We reserve the right to change any content on the website, including prices and product details, at any time without prior notice.

8. Limitation of liability

We provide our website, services and products on an “as is” and “as available” basis.

To the extent permitted by law, we are not liable for:

• indirect or consequential damages
• loss of profit or savings
• any damage arising from the use of our website, services or products

In any case, our total liability is limited to the amount you paid for the specific order or product, unless mandatory law provides otherwise.

9. Personal information

Your submission of personal information through the store is governed by our Privacy Policy.

10. Governing law

These Terms of Service and any separate agreements under which we provide services shall be governed by and construed in accordance with the laws of the Netherlands.

Any disputes will be submitted to the competent court in the Netherlands, unless mandatory law requires another forum.

11. Changes to the Terms of Service

You can always review the most current version of these Terms on this page.

We reserve the right to update or change these Terms at any time. By continuing to use our website or services after changes are posted, you accept the updated Terms.

12. Contact information

Questions about these Terms of Service can be sent to:
info@rednah.com