Rednah Privacy Policy 

This Privacy Policy explains how Rednah collects, uses, and protects your personal information when you visit our website, place an order, or communicate with us.

By using our website and services, you agree to this Privacy Policy.

1. Personal Information We Collect

We may collect the following information:

Contact and account information
Name, address, shipping address, phone number, email.

Order and payment information
Orders, payment details (processed directly by our payment providers), transaction data.

Communication data
Information you provide when contacting us.

Technical and usage data
IP address, device information, browser information, and how you interact with our website. Cookies and similar technologies may be used.

2. How We Use Your Information

We use your information to:

• Process and deliver your orders
• Manage your account
• Provide customer support
• Ensure secure payments and prevent fraud
• Comply with legal obligations
• (If permitted) send service and marketing emails

We do not sell personal information to third parties.

3. Sharing Your Information

We may share your data with:

• Shopify (store platform, analytics, hosting)
• Payment providers (e.g., Multisafepay, banks)
• Shipping carriers (PostNL, DHL, etc.)
• IT and service providers that support our business

These parties use the information only to deliver their services.

More about Shopify’s privacy practices:
https://www.shopify.com/legal/privacy

4. Retention

We retain information only as long as necessary to:

• fulfill your orders
• meet legal obligations
• resolve disputes

We never keep data longer than needed.

5. Cookies

We use cookies for:

• basic website functionality
• remembering carts and sessions
• analytics and performance (Shopify)

You can manage cookies through your browser settings.

6. Your Rights (EU GDPR)

You have the right to:

• access your data
• correct your data
• delete your data
• restrict or object to processing
• request data portability
• withdraw consent (e.g., for marketing)

To exercise these rights, contact info@rednah.com.

7. Children

Our services are not directed at children, and we do not knowingly collect data from individuals under 16.

8. International Transfers

Because we use Shopify, your information may be processed outside the EU.
Shopify uses approved legal safeguards such as Standard Contractual Clauses.

9. Changes to This Policy

We may update this policy from time to time.
The newest version will always be available on this page.

10. Contact

For questions or requests regarding your personal data:
info@rednah.com